Sales tax
Sales tax is added to Illinois sales at the rate of 6.25%.
Carrier / transit time
Please allow 1-3 business days after your order is placed for packaging and shipment. Tracking information will be provided via email upon shipment
Products are shipped via UPS, or a professional packing and shipping company. Typical transit time for UPS shipments is 1-4 business days; however, this may vary. Products requiring freight shipping will likely require additional time. You will be provided with a tracking number via email after your order is placed. We may contact you with additional information or to coordinate large freight shipments.
International Shipping
Please contact us for a shipping quote prior to purchase. International shipping charges will be billed in a separate transaction.
Returns
Our products are made from reclaimed materials and variations should be expected. We do all we can to ensure your satisfaction with our artwork and customer service. However, if you would like to discuss returning an item, please send an email to allow us an attempt at first resolving the issue. All returns are subject to prior approval. Please do not return an item without authorization. Original shipping charges will not be refunded. All returns must be received back within 14 days of the receipt of your item(s). Return shipping fees will be at the customer’s expense. Once an item is received, we will refund the item’s purchase price or provide a suitable replacement.
Damage claims
Second Chance Art & Accessories is not responsible for damage that occurs during shipping. All products are insured for the retail value plus any applicable sales tax. If an item is lost or damaged in transit please let us know immediately and we will file a claim with UPS or the shipper used to originally ship your item and issue a refund or send a replacement once the claim is settled.
